Careers

General Responsibilities

Your responsibilities will defer from one position to another. The common ones are to:

• Patrol premises regularly;
• Maintain order and establish a presence;
• Monitor and authorize entrance of people, vehicles, and merchandise at the property (door access control, key, and authorization management);
• Remove wrongdoers or trespassers from the area;
• Secure all exits, doors, and windows after the end of operations;
• Check surveillance cameras periodically to identify disruptions or unlawful acts;
• Investigate people for suspicious activity or possessions;
• Respond to alarms by investigating and assessing the situation;
• Apprehend and detain perpetrators according to legal protocol before the arrival of authorities;
• Submit Daily Activity and Incident reports as established by protocol;
• Make real-time notifications regarding any incidents or emergencies;
• Protect the interests of the client within the limits of the facility;
• Protect the lives and property of employees and visitors;
• Provide assistance to people in need.

Physical requirements

• Must be 21 years of age.
• Display effective written and oral communication and interpersonal skills.
• Pass a drug screen in accordance with all federal, state, and local laws.
• Self-control and the ability to handle crisis situations calmly and efficiently.
• Able to:
  • Work in diverse climatic conditions and environments such as cold weather, rain/snow or heat,
  • Occasionally lift or carry up to 40 pounds,
  • Periodically climb stairs, ramps, or ladders during shifts,
  • Periodically bend or twist at waist, knees, and neck to perform verification duties,
  • Run as needed,
  • Stand or walk constantly on various surfaces (tile, concrete, carpet) for a minimum of eight (8) hours, and up to 12/16h whenever necessary,
  • Constantly use and coordinate both hands and arms in reaching, handling or grasping motion while using phone, computers and/or notepad.
• Possess excellent observation skills and hand-eye capacities.
• Make constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors.
• Maintain mental alertness and attention to detail for extensive periods of time.
• Know how to set priorities and effectively follow up on assignments.

Needed qualifications

• High School Graduate or GED
• Must be 21 years of age
• Must hold or be able to obtain state-required licensing
• Clean criminal background—the employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
• Have intermediate computer skills to operate wired, wireless, and mobile technology
• Must be able to prepare written reports and logs in neat, legible handwriting
• Must display exceptional customer service and communication skills
• Must understand the hierarchical structure within the company and respect it
• Must be able to read and understand all operating procedures and instructions
• Remain flexible and adapt well to different situations
• Basic knowledge of legal guidelines for area security and public safety

Desired qualifications

• Experience with Visitor Management systems
• Trained in First Aid/BLS
• Certified as an F-01 Citywide Fireguard
• OSHA 10 Certified
• Active State Security Guard License
• Proven experience as a security officer or guard
• Familiarity with report writing

Equal opportunity

SUS Global Enterprises is an Equal Opportunity Employer committed to hiring a diverse workforce. We provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists.

Shifts, Locations, Night work, Weekends

We offer part-time, full-time, permanent, and temporary positions on day and night shifts 24/7/365 in California, Delaware, Florida, Georgia, Minnesota, New Jersey, New York, North Carolina, Pennsylvania, and South Carolina. We work on weekends and holidays too.

Faults

Some of the essentials you are required to abide by and the breach of which constitutes a light to a heavy professional fault. You are required at all times:

• Arrive on time and in the optimal conditions to exercise in full your obligations—sober, proper, in the required uniform and shoes, maintained and accommodating appearance, and alert and dynamic looks;
• Have your license, authorization and identity papers available and present at all times;
• Stay on post until properly relieved;
• Make patrols as required by post orders;
• Notify proper authorities in all cases of emergencies as outlined in the post orders;
• Report all violations of the company policy and local and federal laws as stated in the Employee Handbook;
• Respect the professional, moral, and personal ethics in terms of equality and diversity;
• Maintain absolute professional confidentiality and common-sensical serious attitude towards the company, your colleagues, and the clients;
• Maintain yourself fit both physically and psychically;
• Respect all safety and security measures and not expose yourself or 3rd parties to danger.